Secure Messages

Q1.) How do I know if I have a message in my mailbox?

A1.) To make it easier to alert you when you have received a new online message, a quick view a message envelope icon is located on the top right menu.  This icon will be noted with the number of unread messages in mailbox. If there are no numbers noted, you do not have any unread messages. To see older messages, send a message or manage your messages, go to Profiles > Messages.

Q2.) Can I see the messages I have sent?

A2.) Yes. Messages that you have sent and receive will display in the Message menu. Profiles > Messages

Q3.) How long are messages kept in my mailbox?

A3.). Messages are automatically saved until deleted.

Q4.) Are messages safe?

A4.) Yes. We send these messages over a secure, encrypted connection – they do not travel over the Internet like email. Only you and select First State Bank staff can read them.

Q5.) I have a lot of messages showing.  Can they be organized.

A5.)  Clicking on a column header will sort messages according to that header. For example, clicking on Created will sort in order of message create date.